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Sensory Design and Ayurveda for Hospitality
The art and science of how a stay feels.
We design how a guest feels in a space, from the first sixty seconds at the door to the quiet of the second morning.
Every guest arrives a little undone.
They have been in airports and in cars, packing the night before, feeling along an unfamiliar wall for the light switch. They walk in tired and over-stimulated, a little on guard, wanting to rest and not yet able to. What happens next is decided before the bags are unpacked: by what they smell when the door opens, what their hands find, what the light tells the body, what sound meets them, and whether one small warm thing says someone thought about them before they came.
Most rooms are decorated. Very few are designed for that moment.
Done well, a guest exhales before they can say why. That exhale is what we design.
The Sensory Hierarchy
Five ways in. Begin with the one you feel first.
The order in which to spend your attention, and your budget. Each opens its page of the method.
Scent · Touch · Sight · Sound · Taste
Listen to the room
What guests noticed
"…the coldest, unbelievably good well water I've ever had; a wood stove roaring in the commons area…"
"While we know there were other guests, the room and attention we received made it feel like we were the only ones there."
"My almost 10-year old daughter didn't even turn on her tablet for the entire weekend!"
Written by guests of the Pump House, the inn in the Poconos where the method was tested.
How much of the studio do you want in your property?
Designed with you
One signature space, designed with you in two sessions, or from three days we spend living in your property.
Built on site
We move in for a season, build the whole experience in place, and hand it back running. By application.
Every service is delivered by hand, inside fifteen hours a week, shown openly.
Kulachka Studio is led by Svetlana Hanover, a host since 2010, who has learned the craft from some two hundred thousand guests and four hundred stays of her own. She is a Certified Ayurvedic Educator (2014), and she still delivers every service herself. Jon and Dr. Robert come with her on site.
Featured on WFMZ 69 and The Fearless Investor, with regional coverage across FOX, NBC, ABC and Google.
On The STR Nexus
The free workspace, and two experiences free in it.
When you are ready to work on it, the studio's six guest experiences and the tools a stay runs on are waiting in a calm workspace on The STR Nexus. Two of the experiences are free to run, and the workspace itself is free.
Free, with no ads, ever.
Begin at your own door.
Tonight, after dark, stand outside your front door with a bag in your hand. Open it the way a guest does at the end of a long day, and notice the first thing you smell, the first thing your hand finds, what the light does to your shoulders. Whatever you notice first is where to begin.
A property, a project, a question? Send an inquiry.